Privacy Policy

Firefly Speech Therapy ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information is collected when you visit the Firefly Speech Therapy website (the "Site") and how it is used. It applies only to the Site — not to clinical services, which are governed separately and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario's Personal Health Information Protection Act (PHIPA), and CASLPO standards.

Information we collect

• Basic analytics such as pages visited, browser type, device type, approximate location, and referring site.
• Information you choose to submit through contact forms or email links, such as your name, email address, phone number, and message.
• Cookies and similar technologies used to operate the Site and understand how it is used.

How we use information

We use this information to operate, maintain, and improve the Site, respond to inquiries you send us, and protect against misuse or technical issues.

Cookies and analytics

The Site may use cookies and standard analytics tools to measure traffic and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

Sharing

We do not sell or rent your information. Information submitted through the Site is used only to respond to your inquiry. We may disclose information where required by law.

Third-party links

The Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites; please review their policies separately.

Security

We take reasonable measures to protect information submitted through the Site. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security. Please avoid sending sensitive personal or health information through unsecured website forms or email.

Changes

We may update this Privacy Policy from time to time. Updates take effect when posted on this page.

Contact

Questions about this Privacy Policy can be directed to ivneet@fireflyspeechtherapy.ca or 647-808-2207.